Privacy Policy
Last updated: August 24, 2026
This Privacy Policy explains how Living Well Functional Health, LLC ("we," "us," "our") collects, uses, discloses, and protects your information when you visit our website, enroll in From the Gut Up (the "Program"), or otherwise interact with us. By using our website or enrolling in the Program, you agree to the collection and use of information as described here.
1. Information We Collect
Information you provide directly:
Contact information: name, email address
Payment information: processed by our third-party payment processor, Square; we do not store full credit card numbers on our own servers
Health-related information: information you share on intake forms, during your GI-Map consultation, in group calls, or in the community space, which may include symptoms, medical history, current medications, allergies, and lab results
GI-Map and lab results: your test results as provided by Rupa Health and interpreted by your practitioner
Communications: messages, questions, or content you submit via email, community platform, or during live calls
Information collected automatically:
Website usage data (pages visited, time on site, referring URLs) via cookies and analytics tools such as [e.g., Google Analytics]
Device and browser information (IP address, browser type, operating system)
2. How We Use Your Information
We use the information we collect to:
Enroll you in and deliver the Program, including shipping your GI-Map kit and scheduling your practitioner consultation
Build and deliver your individualized protocol and supplement recommendations
Process payments, including payment plan installments
Communicate with you about the Program, including scheduling, curriculum access, and support
Operate and moderate the private community space and group calls
Improve our website, marketing, and Program offerings
Comply with legal and regulatory obligations
We do not use your health information for purposes unrelated to delivering the Program without your consent.
3. Sensitive Health Information
Because the Program involves lab testing and individualized health recommendations, we collect information that may be considered sensitive health information under applicable law. We limit access to this information to the practitioners and staff directly involved in your care, and we do not sell this information.
4. How We Share Your Information
We do not sell your personal information. We may share your information with:
Service providers who help us operate the Program, such as our payment processor, the lab that processes your GI-Map, email/marketing platforms, our scheduling software, and our community/course hosting platform
Your practitioners, who need access to your health information to deliver your consultation and protocol
Legal or regulatory authorities, if required by law, subpoena, or to protect the rights, safety, or property of Living Well Functional Health, LLC or others
A successor entity, in the event of a merger, acquisition, or sale of business assets
Other members of the private community will see any information you voluntarily share in group calls or community posts. We are not responsible for how other members use information you choose to share publicly within the community.
5. Data Retention
We retain your personal and health information for as long as necessary to deliver the Program, comply with our legal obligations, resolve disputes, and enforce our agreements.
6. Your Rights
Depending on where you live, you may have the right to:
Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information, subject to our legal recordkeeping obligations
Opt out of marketing communications at any time (via the unsubscribe link in our emails)
Opt out of the sale or sharing of personal information (we do not sell personal information)
To exercise these rights, contact us at [email protected]. We will respond within the timeframe required by applicable law.
7. Cookies & Tracking
Our website uses cookies and similar technologies to operate properly and to understand how visitors use our site. You can control cookies through your browser settings; disabling cookies may affect site functionality.
8. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
9. Third-Party Links
Our website or community space may contain links to third-party sites (e.g., recommended products, payment pages). We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies separately.
10. Children's Privacy
The Program and our website are not directed to individuals under 18. We do not knowingly collect personal information from children.
11. International Visitors
Our services are intended for individuals located in the United States. If you access our website or Program from outside the United States, your information will be transferred to and processed in the United States.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be posted here with an updated "Last updated" date, and, where required by law, we will provide additional notice to enrolled members.
13. Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us at:
By using our website or enrolling in From the Gut Up, you acknowledge that you have read and understood this Privacy Policy.